Planned Maintenance : Interxion DC Rack Migration (Scheduled)
  • Priority - Medium
  • Affecting - Broadband Services
  • Due to our Datacentre supplier carrying out works to replace the CRAC (Aircon) units, we will be performing a rack migration of the Interxion DSL platform in order to protect our services and prevent unplanned outages.

    At the start of the maintenance window, sessions connected to the Interxion side of the platform will be forcibly disconnected and will allowed to reconnect to the Telehouse infrastructure for the duration of the work. Once the rack migration has been completed, sessions will be rebalanced across the platform by performing additional disconnections from the Telehouse side.

    For the avoidance of doubt, all DSL services connected to the Interxion side of the platform at the start of the window will experience a brief outage while sessions are torn down and reconnect. All services connected to the Telehouse side of the platform may experience a brief outage towards the end of the window when rebalancing occurs.

    We apologise for any inconvenience this may cause.

  • Date Opened - 27/04/2024 00:01 - 27/04/2024 07:00
  • Last Updated - 10/04/2024 09:00