Planned Work: Telehouse DSL Platform (Scheduled)
  • Priority - Medium
  • Affecting - Broadband Services
  • During the below reported window, we will be performing service impacting maintenance on the Telehouse DSL core.

    At the start of the maintenance window, customers connected to the Telehouse side of the platform will be forcibly disconnected and will allowed to reconnect to the Interxion infrastructure for the duration of the work. Once the rack migration has been completed, sessions will be rebalanced across the platform by performing additional disconnections from the Interxion side.

    For the avoidance of doubt, all broadband services connected to the Telehouse side of the platform at the start of the window will experience a brief outage while sessions are torn down and reconnected. All services connected to the Interxion side of the platform may experience a brief outage towards the end of the window when rebalancing occurs.

    We apologise for any inconvenience this may cause.

  • Date Opened - 13/06/2024 00:01 - 13/06/2024 06:00
  • Last Updated - 28/05/2024 16:32